Privacy Policy

Our commitment to protecting your privacy and personal data

2025/03/10

Last Updated: March 10, 2025

1. Introduction

Welcome to Online Flashcard Maker ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our flashcard learning platform and related services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

  • Account Information: Name, email address, username, and password when you create an account
  • Profile Information: Optional profile details such as profile picture, bio, and preferences
  • Payment Information: Billing details and payment card information (processed securely through our payment processor Stripe)
  • Contact Information: Email address and other details when you contact our support team

2.2 Usage Data

We automatically collect information about your interaction with our Services:

  • Study Activity: Flashcards created, study sessions, progress data, and performance metrics
  • Device Information: IP address, browser type, operating system, device identifiers
  • Log Data: Access times, pages viewed, links clicked, and other system activity
  • Cookies and Tracking: Information collected through cookies and similar technologies

2.3 User-Generated Content

  • Flashcard Content: Text, images, audio, and other content you create in your flashcards
  • Shared Decks: Content you choose to share publicly with other users
  • Community Interactions: Comments, ratings, and other interactions within the platform

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Provide, maintain, and improve our flashcard learning platform
  • Process your transactions and manage your subscriptions
  • Deliver personalized learning experiences and recommendations
  • Enable spaced repetition algorithms to optimize your learning

3.2 Communication

  • Send you service-related emails and notifications
  • Respond to your inquiries and provide customer support
  • Send newsletters and promotional materials (with your consent)
  • Notify you about changes to our Services or policies

3.3 Analytics and Improvement

  • Analyze usage patterns to improve our Services
  • Conduct research and development for new features
  • Monitor and analyze trends, usage, and activities
  • Measure the effectiveness of our marketing campaigns

3.4 Security and Compliance

  • Detect, prevent, and address fraud, security breaches, and technical issues
  • Enforce our Terms of Service and protect our legal rights
  • Comply with legal obligations and regulatory requirements

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Payment Processors: Stripe for payment processing
  • Cloud Storage: AWS S3 for file storage
  • Email Services: Resend for transactional emails
  • Analytics Tools: For service improvement and analytics
  • Authentication Providers: Google for OAuth authentication

We may disclose your information if required by law or in response to:

  • Legal processes (subpoenas, court orders)
  • Government requests or investigations
  • Protection of our rights, property, or safety
  • Enforcement of our Terms of Service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 Public Information

Content you choose to share publicly (such as public flashcard decks) will be accessible to other users.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data in transit is encrypted using SSL/TLS protocols
  • Secure Storage: Personal data is stored in secure, access-controlled databases
  • Authentication: Passwords are hashed using bcrypt
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Audits: Periodic security assessments and vulnerability testing

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide you with our Services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain backup and business records

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format

7.2 Correction and Deletion

  • Update or correct inaccurate information
  • Request deletion of your personal information

7.3 Opt-Out

  • Unsubscribe from marketing emails
  • Disable cookies through your browser settings
  • Opt-out of certain data collection
  • Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us at support@onlineflashcardmaker.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication
  • Remember your preferences and settings
  • Analyze usage patterns and improve our Services
  • Deliver targeted advertising (if applicable)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated Privacy Policy on this page with a new "Last Updated" date
  • Sending you an email notification (if you have an account)
  • Displaying a prominent notice on our website

Your continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@onlineflashcardmaker.com

Contact Form: https://onlineflashcardmaker.com/contact

We will respond to your inquiry within 30 days.

13. Jurisdiction-Specific Rights

For EU/EEA Users (GDPR)

  • Right to access, rectification, erasure, and restriction of processing
  • Right to data portability and objection to processing
  • Right to withdraw consent and lodge a complaint with supervisory authorities

For California Residents (CCPA)

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your rights